public utilities services providers

Public service sphere is now undergoing implementation of new modern information technologies. One of the features recently introduced by Lattelecom is an electronic signature. We have also implemented projects in other industries, therefore our experience, competence and knowledge could be useful for public service providers. Public sector should be the first to use the opportunities to improve customer service and work processes, and we are ready to help.

Olympics 2008
Cost control and paperless invoice processing solution for airline industry

Lattelecom BPO in partnership with Airpas Aviation is providing to airlines efficient cost control and invoice management solution. Many companies, after implementing the Airpas Aviation cost control and planning solution have gained significant cost reductions and elasticity in planning and forecasting costs. Lattelecom BPO provides invoice... Read more

 

Resource management and planning in public service institutions is one of the most important management spheres, therefore Lattelecom group offers different management solutions specific for this industry. SAP solutions for public service sphere are based on understanding of the processes in such organizations and on the requirements to resource management solutions. Read more

Outsourcing customer services offered by Lattelecom allow to work more efficiently, to use customer service resources in the most optimal way and to reduce the cost of servicing of one customer. The companies operating in public service sphere try to improve customer service processes, thus carrying out their work with the public in the most efficient way. Read more