HR management

The company’s business consultants have appropriate know-how and experience to tailor the most optimum integrated service solutions, meeting the various needs of the company’s customers at home and overseas.
We have specialised in delivering turnkey business process and IT solutions focused on CRM, financial and HR management and IT strategic management and covering all service phases, from business consultations to service installation and upgrade work.
We can boast a lengthy experience in carrying out the necessary business process analysis and outsourcing service feasibility study work, undertaking also full service launch. We are ready, willing and able to assist you in reorganising your business and automating your business processes thereby allowing you to focus on the core business, yielding significant savings and gaining higher customer satisfaction.


The Lattelecom Business Consultations Division specialists are qualified to develop, deliver and upgrade advanced functionality business process and IT solutions aimed at:

  • Customer relations management (CRM);
  • Financial management;
  • HR management;
  • IT strategic management.

These solutions may also be incorporated into the company’s outsourcing project and delivered as part of this project.

The Lattelecom team of highly trained specialists have the expertise in developing top quality services to ensure:

  • Higher efficiency of the company’s operations based on best practices;
  • Quality process analysis aimed at cost reduction and higher customer satisfaction;
  • Full outsourcing service feasibility study, defining the main business needs and undertaking full service launch;
  • Full transformation of the company’s processes (e.g., full reorganisation of the company’s customer service system, turning it into a contact centre);
  • Automation of processes.