MY LATTELECOM

History

2016

  • In 2016, Lattelecom started cooperating with start-up companies, establishing a start-up development programme Start-up Wise Guys Riga powered by Lattelecom.
  • In May, Lattelecom, in cooperation with Nokia and Huawei, tested the modern telecommunication data transmission technology G. Fast, reaching 780 Mbit/s data transmission speed in the current copper cable network.
  • Since June 2016, all clients of Lattelecom interactive TV have been provided an opportunity to watch TV with the highest possible resolution, twice as many channels in HD resolution.
  • In June 2016, Citrus Solutions took part in the initiative for the first time and, according to experts assessment, was awarded bronze prize in the Sustainability Index.
  • In June 2016, Lattelecom presented the first present to the President Raimonds Vējonis for Latvia’s centenary. Lattelecom’s social responsibility initiative “Connect, Latvia!” that lasted seven years and provided free of charge computer training for 31,000 Latvian seniors was completed.
  • In June 2016, Lattelecom Call Centre was named the best medium-sized call centre in Europe, the Middle East and Africa (EMEA) region and was named among Top 3 companies in the categories “Best Customer Service”, “Best Operator” and “Best Trainer”.
  • In July 2016, Lattelecom created a new entertainment platform Shortcut that offers its audience a unique content of series, films and TV channels, as well as exclusive broadcasts from the largest events in Latvia and abroad.
  • Lattelecom continued supporting significant events in Latvia, including the festival Positivus and Riga Marathon, creating pop-up TV channels 360TV Positivus and 360TV Maratons.
  • In October 2016, Lattelecom and the largest Ukrainian fixed telecommunication and Internet operator Ukrtelekom concluded a cooperation agreement providing the Ukrainian company to lease the virtual server and cloud data centre of Lattelecom.
  • Lattelecom, in cooperation with Riga City Council, opened a project Lattelecom-skola the goal of which is to establish free of charge WiFi points at more than 270 education establishments in Riga.
  • Lattelecom, more than ever before, started working the sphere of sports contents, offering its audience the best basketball games, an opportunity to watch Latvian basketball players playing at the National Basketball Association (NBA), Spanish Basketball League (ACB), VTB United League and FIBA Champions League.
  • Lattelecom continued cooperating with the Latvian National Opera and Ballet, creating a special monthly programme dedicated to opera on 360TV channel and offering the audience to watch the main opera and ballet concerts of the Latvian National Opera and Ballet.
  • Baltijas Datoru Akadēmija signed a memorandum of understanding according to which it is entitled to provide online accounting training provided to obtain the certificate from the Association of Chartered Certified Accountants (ACCA).
  • Lattelecom has invested approximately one third of a million in the development of retail sales segment and has opened three stores in Cēsis, Dobele, and Saldus and has improved the four existing stores.
  • Lattelecom Group is one of the largest taxpayers in Latvia and in 2016 paid 45 million euros in different taxes.

2015

  • Lattelecom ranks 7th in the Top 101 most valuable companies in Latvia due to increase in the company’s value by 19%, compared to 2014.
  • In 2015, the research by the recruitment company WorkingDay Latvia recognised Lattelecom as the second most attractive employer in Latvia for the third time in a row.
  • Lattelecom started broadcasting channels created by the company – channel 360TV and STV Pirmā!.
  • Separate channels were created for specific events – 360TV Positivus, 360TV Maratons and 360TV Dinamo Rīga.
  • New Lattelecom stores were opened in Ogre, Talsi, Limbaži and Madona. In December, an on-line store was established as well.
  • In May, the number of unique open-access Wi-Fi Internet users reached 1 million. For the second year in a row, Riga has retained the status of the capital of free Wi-Fi in Europe.
  • In December, Lattelecom opened the most modern activity-based smart office in the Baltics "Mettropole", as a result the management and maintenance costs per one employee have decreased, as well as the efficiency of employees has improved.
  • In 2015, for the seventh year in a row Lattelecom continued its social responsibility initiative "Connect, Latvia!", ensuring free of charge computer trainings for seniors. This year seniors themselves actively got involved in the implementation of the project – the Riga Active Seniors Alliance RASA ensured registration of the seniors’ applications, formation of groups and trainings in Riga.
  • Lattelecom Riga Marathon, whose main partner is Lattelecom, gathered 26,000 participants from 69 countries in 2015. The event has received the prestigious Bronze Label of the International Association of Athletics Federations (IAAF).
  • Lattelecom has become the main supporter of the Latvian National Opera and Ballet to promote the development of the Latvian culture and facilitate accessibility of the repertoire of the White House using the modern technologies.

2014

  • In the top of the most valuable companies TOP101, compiled by the Stock Exchange Nasdaq Riga and the investment consultancy firm Prudentia, Lattelecom, having increased the company's value by about 100 million euros, had been ranked as number six.
  • The provision of a new service – Telemetry – has been launched, which is offered to housing facility managers and the providers of utility services. It enables the transmission of the parameter data of various types of equipment used in the provision of utility services as well as the reading thereof in electronic form.
  • In August, individual customers were offered the data exchange and storage service – eDati, upon starting using of which, everyone gets a free data storage volume of 10 GB.
  • In cooperation with Latvia Radio and engaging the best experts from pieci.lv, Lattelecom created an unprecedented, the first European pop-up channel devoted to a Festival – Positivus TV, which was reportedly watched by 130,000 households over one and a half months.
  • In cooperation with the Foundation Riga 2014, the National Film Centre of Latvia, and the production company ON AIR Studios, Lattelecom has launched the first channel in the history of Latvia, which was devoted to culture – Culture 360TV.
  • Thanks to more than 1,000 free WiFi hotspots in Riga, it has become the European capital of free WiFi.
  • In 2014, the long-term project “WiFi in schools”, launched in 2013, was completed, which covered more than 100 educational establishments. Free access hotspots are available in the educational establishments located in Daugavpils, Jēkabpils, Koknese, Tukums, Madona, Saldsus and many other cities.
  • In December, the number of the unique users of Lattelecom free WiFi reached 150.8 thousand, which has doubled compared to the same period last year.
  • In 2014, according to the study carried out by the recruitment company WorkingDay Latvia, Lattelecom was recognised as the second most coveted employer in Latvia, which attests to the fact that Lattelecom is a stable company that has good reputation.
  • An ambitious project – the VDSL deployment project – has been launched with a view to increasing the Internet speed over the copper network up to 60 Mbit/s.
  • Lattelecom has become the main sponsor of the Riga Marathon, the biggest running event in the Baltics.
  • Lattelecom continued to provide computer training to senior citizens within the scope of the social initiative Connect, Latvia!, as well as expanded the focus of the project, launching the annual measurement of the development of the e-environment of Latvian municipalities – Latvia's e-index.

2013 

  • In the survey conducted by "WorkingDay Latvia" Lattelecom is rated as the 2nd most preferred employer in Latvia in 2012.
  • A country-wide WiFi network is developed covering the whole of Latvia – more than 3500 hotspots have been installed in 74 cities and towns.
  • Nearly as many as 7000 senior citizens have undergone relevant computer literacy training within the framework of Project "Connect, Latvia!" ("Pieslēdzies, Latvija").
  • Project "Connect, Latvia!" ("Pieslēdzies, Latvija") is awarded Swedish Business Award.
  • Lattelecom Social Responsibility Project "Connect, Latvia!" ("Pieslēdzies, Latvija") is ranked the 1st in the Baltic PR Awards contest in the category "Corporate Sustainability and Responsibility".

2012  

  • Acquisition of the rights to provide pay Terrestrial TV services until 2021.
  • The shiftover to the new and technologically advanced Interactive TV portal is successfully completed.
  • Fibre optic network expansion work has been ongoing, as a result of which fibre connections have been made available to more than one half of all households in Latvia.
  • Project enabling installation of  WiFi devices in banks ATM's has been implemented in association with DNB Bank and SEB Bank.
  • 5th anniversary of Project "Connect, Latvia!" ("Pieslēdzies, Latvija!") has been duly celebrated; over this 5 year period more than 20 000 senior citizens in Latvia have been provided relevant computer literacy training.
  • In April DATTUM  - the first TIERIII data centre in Northern Europe -  is launched.
  • In the fifth Golden Bridge Awards 2013 (San Francisco, US) event Project "Connect, Latvia!" ("Pieslēdzies, Latvija!") is awarded the prestigious golden award in the category "Corporate Social Responsibility - Company of the Year".

2011

  • In 2011, Lattelecom is ranked as one of the best customer service providers in Latvia, and is awarded the status of the third most preferred employer in Latvia. Lattelecom is also acknowledged as the major TV service provider in the Baltics with 230 000 subscribers to TV services.
  • Lattelecom Internet TV VoD service provides access to more than 700 full-length films and animated cartoons, and several live broadcast channels.
  • Lattelecom Interactive TV increases the number of services available to customers, accommodating 28 channels equipped with NPVR functionality, incorporating 7 new channels, expanding the VoD offering to 1000 films, and launching supplementary services providing an opportunity to subscribe to a newspaper, or order a pizza using a TV remote control.
  • A new content-based package is launched within the Lattelecom Terrestrial TV service – the Sports Package.  
  • The Wi-Fi network expansion work is ongoing throughout Latvia, covering cafes, hotels, shopping malls and other locations.
  • The fibre optic expansion work is also ongoing, enabling access to the fastest Internet in Europe from more than 408 000 households in Latvia.
  • The Inquiry Service 1188 launches a new service – the person’s location is identified using his/her mobile phone, displaying the nearest most significant sites on the mobile phone. A new business service is offered under the „Coupons and Discounts” section, providing an overview of the special offers and campaigns furnished by the companies listed under the Business Catalogue.

2010

  • Lattelecom Group undergoes transition from analogue to digital terrestrial television broadcasting.
  • Lattelecom Interactive TV offers diverse functionality, such as VoD, Start-over, etc., pioneering also Time Shift TV service in Latvia.
  • In late May, together with the other 27 European countries, Lattelecom in association with the international sports TV channel Eurosport enables the first 3D broadcast in Europe.
  • In 2010, the number of TV subscribers has increased greatly, amounting to a total of 184 000 customers.
  • The Lattelecom fibre optic network is made available to 318 000 households in Riga and in the surrounding areas, enabling use of Internet at speeds up to 500 Mbit/s.
  • Lattelecom continues to participate in the previously launched national-level initiatives “Mission Possible” (“Iespējamā misija”) and “Get connected, Latvia!” (“Pieslēdzies, Latvija!”).
  • Lattelecom sets up an easy to use free-of-charge virtual computer training school “Teach Yourself!” (“Mācies pats!”), which provides additional value to both beginners and advanced computer users.

2009

  • One of the Group’s priorities in 2009, as in 2008, has been attaining higher broadband Internet connection numbers and expansion of NGN based Internet service infrastructure by offering customers the highest speed Internet services in Europe – up to 500 Mbit/sec. During the year the fibre optic network has been expanded throughout 11 urban areas in Riga, as well as in Jelgava and Daugavpils, where by late of the year the services have been subscribed to by as many as 8.6 thousand customers. The capability to adjust business to the existing economic situation through offering custom tailored Internet services has allowed Lattelecom to increase its broadband connection number to as many as 197 thousand connections.
  • In 2009, Lattelecom Group also launches a large scale national project – the switchover to digital terrestrial television broadcasting (the Terrestrial TV). The Project was launched in February 2009 after Lattelecom had been declared by the Cabinet of Ministers of the Republic of Latvia the winner of the Ministry of Transport of the Republic of Latvia tender “Selection of a candidate for the provision of digital terrestrial television broadcasting” organised late in 2008.
  • The switchover to digital terrestrial television broadcasting is being implemented using the latest data compression technology MPEG-4. As laid down in the Communication from the Commission to the Council, the European Parliament, the European Economic and Social Committee and the Committee of the Regions on accelerating the transition from analogue to digital broadcasting the switchover to digital terrestrial television broadcasting shall be completed by 2012. Moreover, Latvia is one of the few EU Member States where terrestrial television is still broadcast in analogue format.
  • In the latter part of the year the Terrestrial TV service incorporating free-of-charge and pay TV channels has been made fully accessible from areas located within a distance of 70km away from Riga, but in other areas of the country the service has been made available in test mode. In addition to the free-of-charge TV channels the Lattelecom Terrestrial TV service also incorporates two pay channel packages – the Economy Package and the Basic Package – that by end of the year have been subscribed to by more than 12 thousand customers.
  • In 2009, an outsourcing service enabling electronic processing of supplier invoices has also been developed for use by airlines. In addition, Lattelecom wins the National Library of Latvia tender for the scanning of cultural and historic records, and in December the company commences work on the development of the solution which is scheduled for implementation within a period of two years. By launching this service the company is now in a position to offer customers an all-inclusive document digitalisation service, regardless of the type and age of the document. The document digitalisation service has also been successfully incorporated into the full cycle accounting service. In addition to accounting services aimed at businesses, the company has also started providing accounting services to individuals, which includes completion of individual income tax declarations and consulting on accounting related issues over phone 1188.
  • This year Lattelecom has also participated in various public projects and continued its work under the „ Mission Possible” Project, aiming to facilitate entry into the market by young and highly qualified graduates with good leadership skills and academic records in order to turn Latvia’s educational system into a modern system enabling overall growth of the country. The work on the „Get Connected, Latvia!” Project has also been ongoing to ensure availability of computers and Internet to all, contributing also to overall IT literacy.
     

2008

  • Commencing from 10 September, TV Archive functionality is made available to the customers of Lattelecom Terrestrial TV, which provides an opportunity to watch any programme or film broadcast during the last five days.
  • On 1 August, the shiftover to 8-digit numbering is completed on all fixed telecommunications networks in Latvia.
  • Commencing from 24 April, a new TV channel „Music Video” is made available on Lattelecom Terrestrial TV.
  • In February, Lattelecom enters into an agreement with Indra Sistemas S.A., the leading Spanish IT company, concerning the installation of Latvia’s coastal surveillance system.  The Project is implemented jointly by Lattelecom Group companies Citrus Solutions, Lattelecom Technology and Lattelecom.
  • On the evening before 1 February, the cutover of premium rate numbers (90x xxxx) and toll-free numbers (80x xxxx) to 8-digit numbering is implemented on all fixed telecommunications networks.

2007

  • In December, Lattelecom completes the cutover of analogue lines to the digital network in Bauska Region, enabling modernisation of more than 10 000 lines in total.
  • On 5 November, supported by Lattelecom, the Support Association of the National Library of Latvia commences an information campaign to be conducted throughout all schools in Latvia so as to put a greater focus on security issues and education opportunities offered by Internet.
  • On 26 and 27 October, for the second year in succession, IT Olympics of the Students of Secondary Schools and Higher Educational Establishments is held, which is organised by the Lattelecom Group company Lattelecom Technology in association with Hansabanka and Microsoft.
  • In October, Lattelecom signs an agreement with the Ministry of Foreign Affairs concerning the development, installation and management of the Ministry’s IP data network, linking the 33 diplomatic and consular representations of the Republic of Latvia in foreign states located throughout the world.
  • On 20 September, supported by Lattelecom, the global business world’s top seller by Jean-Marie Dru “Beyond Disruption: Changing the Rules in the Marketplace” is for the first time ever published in Latvian.
  • On 19 September, Lattelecom holds the 2nd International Conference “Beyond Disruption” which is focused on business innovation, business management processes, and the ways of enhancing the said processes.  The Conference gathered more than 250 Lattelecom Group corporate clients operating in Latvia and other Europe’s countries.
  • As of 19 September, Inquiry Service 1188 provides information about 27 countries in the world, including also the USA and Australia. 
  • On 12 September, Lattelecom management and the Blackstone Group, one of the world’s leading private equity funds, based on the Cabinet of Ministers decision of 12 June, jointly submit the bank guarantee of payment securing the acquisition of the funding necessary for the buyout of Lattelecom shares. The Blackstone Group was selected after the investment bank Lazard had conducted a review of the proposals submitted by the world’s leading private equity funds with regard to the financing of the buyout of Lattelecom shares. 
  • On 3 September,  Lattelecom launches the Project „Leap Forward” aiming to  develop IT&T solutions designed for use by 12 companies so as to enable the companies  to increase efficiency of operation and competitiveness.  
  • On 20 August, the Shareholders and Chairman of Management Board of Lattelecom, Nils Melngailis, sign the Memorandum of Understanding agreeing on the measures to be carried out to prepare the ground for the upcoming Lattelecom privatisation transaction which shall be concluded by late in 2007. 
  • On 15 August, the Lattelecom Group companies Lattelecom BPO and Lattelecom Technology, in association with Datorikas institūts DIVI, accommodate the Riga New Theatre online ticket booking system through creating section www.biletes.1188.lv on the Inquiry Service 1188 homepage.
  • From 28 July to 18 August, the first Cēsis Arts Festival is held which is supported by Lattelecom.
  • Commencing from 1 June, Inquiry Service 1188 provides information services covering not only Latvia, but also Lithuania and Estonia.
  • On 12 June, the Cabinet of Ministers reaches a conceptual agreement as to the Lattelecom future privatisation model, based on which the company’s shares are due to be bought out by the management and employees of the company.
  • In June, Lattelecom, in association with Russian company Golden Telecom, launch the first high capacity international broadband channel enabling data transmission speeds of 1 Gbit/s.
  • On 17 April, Lattelecom launches Interactive TV whereby Lattelecom is the first operator in the Baltics to enable digital terrestrial broadcasting in MPEG4 format.
  • In March, Lattelecom Day 2007 is held, which is focused on Lattelecom corporate customers. The Conference gathered more than 230 Lattelecom corporate customers. 
  • On 23 March, Nils Melngailis, Chairman of Management Board of Lattelecom, submits to the company’s Shareholders the first proposal for the buyout of Lattelecom shares, based on which the shares are due to be bought out by the company’s management and employment. 
  • On 1 February, the shiftover to 8-digit numbering is commenced on fixed electronic communications networks.
  • In February, Lattelecom celebrates the 10th anniversary since the launch of the first Internet service – Internet dial up service which was made available to customers under the brand name of Apollo.

2006

  • In December, Latvian National Opera, in association with Lattelecom, release the first children’s opera in the Baltics that is recorded in a DVD format.
  • The first test customers are connected using WiMAX technology.
  • The computer class, the establishment of which has been supported by Lattelecom, is launched to provide basic computer literacy training to inhabitants in Latvia.
  • The first Lattelecom retail shop is opened within the premises of the shopping centre “Domina”.
  • On 23 November, the number of Lattelecom permanent Internet service customers constitutes as much as 100 000.
  • On 28 and 29 November, the relevant electronic communications service solution is provided meeting the needs of the NATO Summit, which is furnished jointly by all Lattelecom Group companies.
  • On 18 September, Inquiry Service 1188 celebrates the 10th anniversary.
  • In August, Lattelecom launches the Home Package – an integrated solution package which is designed for use by households, and is provided at a fixed subscription fee enabling access to a telephone line, broadband Internet connection and unlimited number of calls on Lattelecom fixed network.
  • In July, the payphones installed within the area of central streets and parks of the Rīga and Jūrmala City are transformed into WiFi hotspots, enabling free access to Internet.
  • On 6 July, the third Lattelecom retail shop is opened in Rīga, Brīvības iela.
  • On 18 May, the Group’s company resources are consolidated under a single brand name of Lattelecom, aiming to ensure greater correlation between the brand and the products and services, to enable effective communication and attain higher cost efficiency, and to put a greater focus on the company’s market leadership position. 
  • Lattelecom launches CDMA technology to enable the modernisation of less densely populated rural areas.
  • Lattelecom furnishes the relevant IT infrastructure construction works and information services meeting the needs of the Ice Hockey World Championship in Riga.
  • High speed residential Internet service – Professional Internet – enabling data transmission speeds of up to 10 Mbit/s is made available in several residential areas in Riga.
  • On 24 May, the second Lattelecom retail shop is opened in Rīga, Audēju iela.
  • On 30 March, the first Latvian Language and Literature E-learning Class is opened within the premises of the Bauska Secondary School No. 1, which has been furnished jointly by Lattelekom and Microsoft Latvia in association with the Bauska City Council.
  • In January, Lattelecom launches Internet TV service which is made available on the Apollo portal.

2005

  • On 8 December, the Inquiry Service number is changed from 118 to 1188.
  • In December, the first Lattelekom retail shop is opened within the premises of the shopping centre “Spice”.
  • On 14 November, the MicroLink Latvia acquisition transaction is completed.
  • In November, Lattelekom launches the Internet service designed for use by young parents at no charge to themselves.
  • On 23 August, the company celebrates the 10th anniversary since the date of installation of the first telecard based payphone.
  • On 11 July, the subsidiary C1 is duly registered (later renamed as Lattelecom BPO), which specialises in the provision of business process outsourcing and 1188 directory inquiry services.
  • On 29 June, the first Lattelekom subsidiary - Citrus Solutions – is registered, which specialises in the provision of integrated network infrastructure project design and construction solutions.
  • On 16 May, the MicroLink Latvia acquisition agreement is entered into.
  • On 19 May, the Lattelecom Museum celebrates the 10th anniversary.
  • In May, the visit of the President’s of the United States George W. Bush to Latvia is broadcast live on the Apollo portal.
  • On 19 April, Lattelekom is acknowledged as the long-term cooperation partner of the Latvian choir   “Kamēr…” .
  • Commencing from 18 April, customers are provided the opportunity to install Internet by themselves using the self-installation package.
  • On 4 March, the Contact Centre 1188 branch office is opened in Venstpils.
  • In January, for maximum customer benefit, the Internet based customer self-service system Lattelekom.net is launched.

2004

  • In December, the concert by the Latvian pop group “Prāta Vētra” (Brainstorm) is broadcast live on the Apollo portal.
  • In June, Lattelekom opens service outlet offices in Finland and Sweden.
  • Commencing from 1 May, Lattelekom offers the “Home Tariffs” Tariff Plan.
  • On 18 May, Contact Centre 1188 is awarded the title of “The Best Latvian Brand of the Year”.

2003

  • Commencing from 9 December, the company also enables installation of wireless Internet services designed for use by households.
  • On 3 December, the cutover of the analogue telephone lines to the digital network is completed in Riga and Riga Region. 
  • On 26 November, the school children’s Internet homepage competition “Zelta skudra” (Golden Ant) is completed, which was organised jointly by Microsoft and Baltijas Datoru Akadēmija.
  • As of October, Lattelekom applies only a 5 santims worth fee which is payable for local calls placed on weekends regardless of the duration of the call.
  • On 21 July, a WiFi zone is opened at the Riga International Airport.
  • In July, the functions which are not connected with the mainstream business (training, vehicle fleet management, etc.) are transferred by the company for management by outsourcing firms.
  • In May, Lattelekom furnishes the relevant integrated telecommunications solutions meeting the needs of the Eurovision Song Contest in Riga.
  • In February, the number of DSL customers amounts to as much as 10 000.
  • On 1 January, the monopoly status enjoyed by Lattelekom in the fixed telecommunications network ceases to exist.

2002

  • In October, Lattelekom commences the provision of data services in Lithuania.
  • On 17 October, within the framework of the campaign “Children’s SOS Number”, the first Free Access Phone (FAP) is officially launched, enabling calls to all SOS and toll-free numbers.
  • On 12 September, Reval Hotel Latvija opens the first public WiFi hotspot.
  • On 5 June, the number of DSL customers constitutes as much as 5 000.

2001

  • Commencing from 11 December, 1188 enables receipt of the relevant information on the person’s mobile in the format of a SMS.
  • On 1 September, the company presents the first graders an Internet ABC “Čatiņš”, which is published in association with the animated film studio „Dauka”.
  • On 26 July, a new telecard is released featuring the characters of the animated cartoon “Neparastie rīdzinieki”(The Unusual Rigans).
  • On 16 July, the Internet site www.collectoria.lv is launched, enabling purchase of Lattelecom prepaid cards (telecards, call cards).
  • On 13 June, the company releases a unique telecard with a 3D image, featuring the Riga panorama with the Dome Square from a bird’s eye view.  
  • In April, Lattelekom launches permanent DSL Internet connection designed for use by residents.
  • On 29 March, the Lattelekom Computer Centre is opened to enable the hosting and connection of customers IT equipment to the Lattelekom data transmission network.

2000

  • In December, the number of analogue lines cut over to the digital network constitutes more than 50%.
  • On 15 November, Lattelekom launches the Prepaid Call Card.
  • In November, the company launches IP VPN and Fast DataNet services designed for use by businesses.
  • As of August, Lattelekom customers are provided the opportunity to receive customer bills via email.
  • On 30 August, the Apollo portal is launched.
  • On 5 June, PR agency P.R.A.E. is declared to be the first Lattelekom DSL Internet service customer.
  • On 1 June, the receipt and delivery of telegrams is taken over by Latvijas Pasts.
  • In April, within the framework of the exhibition “Baltic IT&T”, Lattelecom presents ADSL technology based Internet access solution, which is the first such demonstration held in Latvia.
  • On 1 March, Lattelekom Customer Care Service is launched, the calls to which can be placed by calling the toll-free number 8008040.
  • On 10 February, Lattelekom starts the provision of telemarketing services using the Operator Centres.

1999

  • On 1 December, the last local operator centre is closed in Gulbene.
  • On 30 November, Lattelekom and Baltcom GSM enter into an interconnection agreement.
  • Commencing from 1 July, calls can also be placed to public payphones. 
  • The first multifunctional payphones are installed enabling payment for calls by telecards and coins.
  • On 27 March, a digital switch is launched in Rēzekne.
  • On 26 February, Lattelekom and LMT enter into an interconnect agreement.

1998

  • On 22 September, Cable & Wireless sells the TILTS Communications shares owned by itself to the Finnish partner Sonera.
  • On 1 June, the Duke of York participates in the official opening of the second international switch.
  • Commencing from 15 April, ISDN and LAN 2 LAN services are offered for use by businesses.
  • The Project „Contemporary Odyssey” (“Mūsdienu Odiseja”), which is supported by Lattelecom and enables the accommodation of computer classes in 30 schools in Latvia, is officially launched within the framework of the exhibition “Baltic IT&T” the Project.

1997

  • On 12 December, a digital switch is launched in Daugavpils.
  • On 22 August, the Operator Centre is opened in Liepāja, and the Fault Reporting Service 114 is launched.
  • On 16 August, a digital switch is opened in Jelgava.
  • In August, the company commences the installation of new payphones in Rīga and Jelgava, the calls to which can be placed using telecards with embedded chips.
  • On 14 February, new services - “Telephone+” (Tālrunis +), “Prepaid Call” (Samaksātais zvans) “Information Phone” (Informatīvais tālrunis) – are launched.
  • On 28 February, the first Lattelecom Apollo Internet services – „Temporary Dial up” (Pagaidu iezvanpieeja), “Full Dial up” (Pilnā iezvanpieeja) and „Permanent Connection” (Pastāvīgais pieslēgums) – are launched.

1996

  • On 30 November, a digital switch is opened in Liepaja.
  • On 18 September, Inquiry Service 1188 (originally named as Inquiry Service 118) is launched in Cēsis.
  • On 3 August, a telecard based payphone is installed in Mazirbe. Later, 50 payphones are installed across the Līvi coastline leading from Ventspils as far as Kolka.
  • On 22 April, Gro Harlem Brundtland, Prime Minister of Norway pays a visit to Lattelekom.

1995

  • On 16 December, a digital switch is opened in Ventspils.
  • On 17 November, Charles, Prince of Wales pays a visit to Rīga-2 switch.
  • On 24 November, the first digital switch located outside Rīga is opened in Cēsis.
  • In August, the installation of telecard based payphones is commenced.
  • On 17 May, the Lattelecom Museum is opened.

1994

  • In December, the first digital switch Rīga-1 is opened, and the cutover of analogue lines to the digital network is commenced.
  • In November, the first issue of the Lattelekom corporate leaflet “Lattelekom Ziņas” is published.
  • On 11 August, the first international switch is opened.
  • On 5 July, Lattelekom provides communication services enabling the visit of the President of the United States Bill Clinton to Latvia with regard to which the relevant employees are duly awarded by the government of Latvia.
  • On 11 April, the company commences the installation of the submarine cable by which to provide a data connection between Latvia and Sweden.  
  • In April, the development of the fibre optic trunk network is commenced.
  • On 14 January, the agreement with TILTS Communications is entered into, following which SIA Lattelekom is established.

1993

  • On 22 December, the Cabinet of Ministers approves the decision adopted by the relevant Committee by which the British and Finnish consortium TILTS Communications is declared the winner of the tender “On Modernisation of Latvia’s Telecommunications Network” and is acknowledged as the strategic investor in Lattelekom.
  • On 14 May, based on the order issued by the Minister of Transportation, a State joint stock company Lattelekom is established.
  • On 1 February, the international dialling code „371” is allocated to Latvia.

1992

  • In October, the invitation to the international tender for the modernisation of Latvia’s telecommunications network is published.
  • On 9 September, the first digital switch is opened enabling automatic connection of international calls. The switch is opened by King Carl XVI Gustaf of Sweden.
  • On 9 January, state company Lattelekom is registered in the Register of Enterprises.

 

Period prior to the establishment of Lattelecom  

1992

  • The separation of the postal and telecommunications industries, which was implemented through the consolidation of the telecommunications centres and some of the existing telecommunications organisations governed by the Ministry of Transportation, has enabled the establishment of State owned company Lattelekom, the company with more than a hundred years experience in carrying out telecommunications network development works in Latvia.   

 

1990

  • There are around 660 thousand telephone subscribers in Latvia.
  • Even though during the Soviet regime period the communications system in Latvia had been successfully renovated and developed, at times also attaining certain achievements exceeding the stated modernisation goals, Latvia’s telecommunications network infrastructure was both structurally and physically outdated if compared to the infrastructure owned by the well-established businesses of Western countries.
  • The waiting list for the installation of a telephone line constitutes around 140 thousand customers. The lack of the necessary funding and inadequate use of the equipment has lead to frequent service interruptions and low quality service connections.
  • There are only a few operator handled international communications channels in Latvia (Warsaw, Berlin), while automatic international long distance calls are furnished via Moscow.  It’s quite common to wait for up to one week to place an international call, while calling customers from a foreign country may take 50 ore more attempts to finally get connected.

 

1982

  • System automation process is completed in Salacgrīva with the removal of the last operator handled switch.
  • During the 80-ies several quasi-electronic switches “KVANT”, “ISTOK” and „DX200” are installed on Latvia’s telecommunications network.

 

1960

  • The pre-war telephone subscriber number is attained.

 

1959

  • Telecommunications network automation works are commenced using the first decade - step switches and other more up-to-date coordinate type automatic telephone switches.

 

1945

  • Telecommunications network infrastructure issues are regarded to fall within the competence of the Communication Inspectorate, but later – the responsibility of the Ministry of Transportation of the Latvian Soviet Socialistic Republic by which the due renovation works are carried out. 

 

1940

  • There are more than 80 thousand customers in Latvia, but the number of switches exceeds 1 000.
  • Latvia enables international telephone connections to all countries in Europe, and to the greater part of the world. International communications cables have been laid, providing connections to all neighbouring countries – Estonia, Lithuania, USRS, Poland and Germany. Latvia also plays a significant role in enabling telecommunications transit services.
  • Latvia is ranked among the top 20 countries in the world with the most advanced telecommunications infrastructure, ranking higher than such giant as France.

 

1926

  • The first decade -step automatic telephone switch in Latvia is opened in Riga.

 

1918

  • Following the establishment of Latvia’s independence, the telecommunications network infrastructure was regarded to fall within the competence of the Post and Telegraph Department, which during the first years of operation was responsible for the restoration of the communications system through rectifying the after-war damage, but later was also held accountable for the development of the system in conformity with the best world standards in force at the time.

 

1882

  • The first telephone exchange is opened in Riga. Within a brief period telecommunications network construction works are also commenced across Latvia. By the World War 1 more than 10 000 telephones have already been connected to the telephone network in Latvia.