Lattelecom BPO board members


Agnese Paegle, Chairperson of Management Board of BPO Baltic. 


Agnese Paegle has graduated the University of Latvia, receiving masters degree in social science, economics. Before that, studied at the Riga Technical University, obtaining bachelor degrees of engineering sciences in chemical industry organization and economics. She also holds a certificate of the Latvian Banking specialist issued by the Association of Commercial Banks of Latvia.


Agnese Paegle has a notable 13 years’ experience in banking sector, with special focus on customer care services, where she has achieved outstanding results attending to the needs of residential and corporate customers.  During her career life she has been responsible for the development of multiple product and service lines designed for use by various customer segments, along with ensuring improvement of customer care services and establishment of agents network and contact centres, and efficient management, optimisation and extension of the company’s branch office network.  Has held executive positions in several leading banks, including, has been the head of the corporate customers office, chief vice-president at bank Citadele.