Lattelecom provides processing of back-office work assignments on behalf of the Client’s company. Back-office work assignments from the Client or its customers may come in via e-mail, fax, SMS or Internet.
Transaction information and results are entered either into Lattelecom or Client’s database, as well as handed over to the Client. Under the service the Client also receives standard statistics about the processing of data.
The service is customised to support the Client’s business processes, and provided in line with the service quality criteria specified by the Client.