Outgoing calls

Lattelecom BPO provides outbound call performance for the client company or on behalf of the customer, offering operators the security of information provision and retrieval, as well as the performance of a sales call for customer offered services, registering the contacts in a database and providing statistics on standard contact handling and call audio recording and storage.

The provision of services shall be based on the customer's business processes and the customer-defined service criteria quality.

Contact us
You can also contact us by phone 67051177.


  • The ability to reach a large number of customers in a short period of time;
  • Predictable and transparent service costs;
  • Professional consultations;
  • A stable, controllable and measurable quality of service;
  • Caring about the workload of the staff and technology maintenance is undertaken by the outsourcing provider;
  • Opportunity to expand the range of respondents using Lattelecom BPO databases.

Call Themes:

  • Surveys and Market Research;
  • Database updating;
  • Sale of goods or services to new and existing customers;
  • Customer retention,

Campaign contributors can be selected by a Lattelecom BPO created database. Outgoing calls are recorded and stored for three months. Contact service in two languages ​​- Latvian and Russian.